It’s not necessary to be present during the service, but we recommend being there at the end to carry out a final review together. This helps ensure everything is in perfect condition and gives you the opportunity to address any details on the spot, guaranteeing your satisfaction with the result.

No, no advance payment is required. Payment is made once the service is completed, after a joint review to ensure you’re satisfied with the results. This way, you can have peace of mind knowing you only pay once the cleaning is finished.

Your satisfaction is our priority. If you’re not fully happy with the cleaning, just let us know within 24 hours and we’ll take care of it — either by fixing the areas of concern or arranging a repeat clean at no extra cost.

The duration is estimated based on the size of the property and the level of cleaning required. During an initial call, we carry out an assessment to estimate the time needed. However, the final duration may vary depending on the specific needs identified during the cleaning.

No, it’s not necessary. We can bring all the cleaning products required for the service. If the cleaning requires special equipment, such as pressure washers or industrial vacuum cleaners, we can provide that as well. Just let us know if you’d like us to bring the products and equipment, and we’ll tailor the service to your needs.