PRIVACY POLICY
GRANNYS CLEANING LIMITED

Company Name: Grannys Cleaning Limited

Company Number: 809583

Registered Office: Landscape House, Baldonnell Business Park, Dublin 22, D22 P3K7, Ireland

Email: dublin@grannyscleaning.com

Phone: +353 0818 294 343

1. Data Controller

The data controller responsible for the personal data collected through this website is Grannys Cleaning Limited (hereinafter referred to as "the Company"), whose contact details are set out above. The Company is registered in Ireland and operates in compliance with the General Data Protection Regulation (EU) 2016 and 679 (GDPR) and the Irish Data Protection Act 2018.

2. Personal Data We Collect

Through the forms on this website and other means of contact (telephone, WhatsApp, email), the Company may collect the following personal data:

  • Full name.
  • Contact telephone number.
  • Address where the service is to be provided.
  • Email address (if provided).

3. Purpose of Data Processing

Personal data will be processed for the following purposes:

  • To respond to enquiries received through the website.
  • To manage the booking and provision of cleaning services.
  • To send confirmations and communications related to the contracted service.
  • To comply with legal obligations (for example, invoicing and tax requirements).
  • To carry out remarketing and personalised advertising activities through platforms such as Google Ads, Meta Ads, or other digital channels.

The Company does not use personal data to send unsolicited marketing communications unless the user has given explicit consent.

4. Legal Basis for Processing

The legal bases for the processing of your personal data are:

  • Performance of a contract for services.
  • Compliance with legal obligations.
  • Consent given by the user when submitting a form or contacting the Company.
  • Legitimate interest of the Company in managing and improving its services.

5. Recipients of Personal Data

Personal data will not be disclosed to third parties, except in the following circumstances:

  • To external accountancy firms providing bookkeeping and invoicing services.
  • To technology providers supporting the website and internal tools (for example: Webflow, Google Workspace, CloudTalk, Notion), under data processing agreements compliant with the GDPR.

Personal data will not be shared with third parties for their own commercial purposes.

6. International Data Transfers

The website may use tools whose servers are located outside the European Economic Area (EEA). In all such cases, the Company ensures that appropriate safeguards are in place as required by European data protection legislation, including Standard Contractual Clauses approved by the European Commission or other recognised transfer mechanisms.

7. Data Retention Period

Personal data will be retained:

  • For the duration of the commercial relationship and the provision of services.
  • Thereafter, for the periods required by law (for example, a minimum of 6 years in compliance with Irish tax and accounting obligations under the Taxes Consolidation Act 1997).

8. Your Rights

As a data subject, you have the right to:

  • Access your personal data.
  • Request the rectification of inaccurate data.
  • Request the erasure of your data when it is no longer necessary.
  • Object to or restrict the processing of your data in certain circumstances.
  • Request the portability of your data to another provider.
  • Withdraw your consent at any time, where processing is based on consent.

You may exercise these rights by sending a request to the email address: info@grannyscleaning.ie

The Company will respond within a maximum period of one month.

You also have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority, if you believe that your data protection rights have been infringed. More information is available at www.dataprotection.ie.

9. Cookies

This website may use cookies and similar tracking technologies to improve the user experience, analyse website traffic, and support advertising campaigns. For more details, please refer to our Cookie Policy. You can manage your cookie preferences through your browser settings or via the cookie consent banner displayed on the website.

10. Security Measures

The Company implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or destruction. Access to personal data is restricted to authorised personnel only.

11. Changes to This Privacy Policy

The Company reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with the updated effective date. We encourage users to review this policy periodically.

Last updated: March 2026

Grannys Cleaning Limited — Company Number 809583